Privacy Policy

Vision Africa takes your privacy extremely seriously and is committed to ensuring that any data we hold on you is kept safely and securely.  We will not divulge your details to anybody who is not directly connected with our work for any purposes and we will never disclose your data to a third party without your express consent.

This privacy policy applies to Vision Africa Give a Child a Future (a UK registered charity number 1091198) and tells you how we collect, store and use any information on this website www.vision-africa.org and what that could mean for you.

If you have any questions about how your data is handled, please contact us via our contact form on this site or by email to

Personal Data

We promise that the information you give us will be treated in complete confidence by us and stored in accordance with the Data Protection Act 1998. It is kept only so we can provide you with the information and services that best match your needs.

We will always respect your privacy and will never provide your details to third parties for marketing purposes. Your details will only be made known outside of Vision Africa where we use other organisations to carry out work on our behalf (for example with our Bank for processing standing orders).  We may transfer data outside the European Economic Area to our Vision Africa team in Kenya for the purposes of keeping you informed of our work and specifically for updates on children you sponsor, but this information will not include banking details or sensitive personal data.

We may also need to pass on information when required to do so by law or by a regulatory body (for example, for a Gift Aid audit by the Inland Revenue or if asked for details by a law enforcement agency).

What information we collect

We collect data from our website for a number of reasons, primarily to provide you with the most useful and relevant information and services from Vision Africa.  We do this through collecting and analysing both anonymous data, and personal data volunteered by you online.

In some areas of our website we use response forms, emails etc. to collect personal data such as your name, address, telephone number and email address.  We may use this personally identifiable information to customise the content on the Vision Africa website and to process any requests, applications or transactions undertaken by you and for internal administration and analysis. We use this information only for the reason you have supplied it or any other reason for which you have given us permission to do so.

In some cases we may ask you to 'opt-in' to receive future communications including email newsletters or marketing. In other cases, when we ask you for information about yourself you may, by ticking the appropriate box provided, tell us that you do not want future communications from us.

We do not collect sensitive personal data, including but not limited to your racial or ethnic origin, political opinions, religious or spiritual beliefs or your physical or mental health or condition, but should you supply such data to us, or in the event that we start to collect such data, you hereby consent to the use of such data.

In addition to information given explicitly by you, we also collect information about your visit to our website (for example, the date and time of your visit and the pages that you view). This information is anonymous and is not connected to you and does not identify you personally. This kind of data helps us to understand how our visitors use our site so that future website development can better meet your needs.

Our use of cookies

We use cookies to collect data on this web site.  A cookie is a small text file that is sent from the site and stored on your computer's hard drive by your web browser. Cookies allow a website to remember who you are, so that when you visit again, it recognises you as a visitor and can help you with personalised information when filling out forms or signing in. Most browsers allow you to turn off the cookie function.

The Vision Africa website uses Google Analytics to help analyse how users use the site. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors use of our website and to compile statistical reports on website activity for Vision Africa.

We will not (and will not allow any third party to) use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither Vision Africa nor Google will link, or seek to link, an IP address with the identity of a computer user.

We also use cookies in other parts of our site to enhance your browsing experience but not to store any form of personal information.

www.cookiecentral.com or www.aboutcookies.org are good places to look for more information about cookies.

Online donations

All donations by credit or debit card on our website are processed on our behalf by the Charities Aid Foundation (CAF) via a secure server.  CAF offer this service to us free of charge, other than a small overhead fee subtracted on each transaction.  The service is processed by WorldPay.com on behalf of CAF.

CAF’s privacy policy states:

"If you make donations by credit card, your credit card details will not be stored on our servers:- they will be stored by our credit card payment provider WorldPay on the basis of its own terms of use and privacy policy which can be accessed via the WorldPay website." Link opens new window

For more information and up-to-date information on CAF you can visit their web site at www.cafonline.org.Link opens new window

WorldPay also makes the following statement on security of transactions processed by them:

"The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.

Transaction Encryption

The transfer of the purchase details from the retailers site to Worldpay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof via SSL.

Security for the Shopper

Any communication between the shopper and WorldPay is also encrypted to the maximum strength supported by the shopper's browser using 128 Bit SSL. Shoppers are also protected from fraudulent use of their card in a "card not present" environment, by their card issuers. The card issuers provide the right for shopper to dispute a transaction if the goods/services did not arrive or if the card was used fraudulently.

Data Storage

Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code."

Information correct as of September 2008.  Please check the WorldPay website for their latest privacy policy and security information.

Keeping up to date and respecting your privacy


From time to time we will contact you with information about our work, including appeals and feedback on how your donations have been used.  We therefore want to make sure we’ve got all the info about you that we need and to ensure that it is up-to-date. If you spot any errors, if your contact details change, or if you do not wish to receive information about Vision Africa any longer, please just drop us a line and let us know.  You can contact us using our contact form, or by email to: any time.

Our email newsletters always contain details of how to opt out of our mailing list, or you can do it on-line by following the instructions on how to unsubscribe. In the event that this process fails please contact us stating the email address in question and we will quickly remove it manually.

Changes to our privacy policy

From time to time, we will make changes to this policy to keep it up to date and relevant. Please make sure you check regularly to see what we have changed. If you carry on visiting our site after an amendment has been made, this will constitute your acceptance of any amendments we have made to our privacy policy.

Updated 1st October 2008